API Key for authentication
The E.164 formatted phone number to update (must belong to the authenticated user)
"+1234567890"
When the agent sends a response, we'll send the message details in a POST request to the URL you specify here, along with chat history
"https://your-webhook-url.com/sms-callback"
The name of the agent
"John Doe"
Request data fields are available to the AI agent during the call when referenced in the associated pathway or task
[{ "key": "value", "customer_id": "12345" }]Maximum time to wait for a response (in seconds). Follow-up times must be less than this value.
300
Twilio Messaging Service SID, if set
"MG1234567890abcdef1234567890abcdef"
Assistant system prompt or conversational goal
"You are a helpful customer service agent. Your goal is to assist customers with their inquiries."
List of tools available to the assistant
[
{
"name": "search",
"description": "Search for information"
}
]The model's temperature setting, controlling creativity
0.7
The ID of the linked conversational pathway (if any)
"path_1234567890abcdef"
The specific version of the pathway to use
"v1.0.0"
Entry point node ID for the pathway
"node_1234567890abcdef"
When to trigger the webhook: on each message or only on final disposition
each_message, final_disposition "final_disposition"
Follow-up configuration for the SMS agent
{
"enable_follow_ups": true,
"enable_smart_follow_ups": true,
"repeat_final_follow_up": false,
"follow_up_schedule": [
{
"time": 5,
"unit": "minutes",
"repeat_forever": false
}
],
"extra_follow_up_prompt": "Please respond to continue our conversation"
}