Launching a Texting Campaign
Reach a list over SMS and hand replies to a texting agent.
Reach a list over SMS and hand replies to a texting agent.
Steps
Text Messages
A Text Messages campaign sends the first text, then hands the conversation to your texting agent as soon as someone replies.
Name it
Start with a name you'll recognise in reports.
Pick the texting agent
Choose the texting agent that takes over once a lead answers. It carries the conversation from there.
Who's texting
The business name goes into automated compliance replies, so use the brand your leads actually recognise — not your account name.
A daily ceiling
Leave the daily limit blank to send as fast as the list allows, or cap it while you're warming a new number up.
The opening text
The greeting is the first message every contact gets. Insert field drops in their name or other details so it doesn't read like a blast.
Following up
Turn on the message sequence to send a scripted series of texts on a schedule. The first reply ends the sequence for good and your agent takes over.
When texts go out
Working hours apply here too, and each step sends in the lead's own time zone rather than yours.
Create the campaign
Create Campaign saves it, and your first texts go out as soon as you start it.